Introducing ERP offers available today

In the last 15 years, new technologies have pushed enterprises both large and small to rethink their process management with respect to the new dynamics created by the changing business landscape. Implementing an ERP is a step many businesses are taking to help organize and optimize the way they do business.

There are many business software offerings currently available on the market, however most are focused solely on the needs of large enterprises. This document aims to give you a good idea of the features offered by the main ERP solutions for SME’s, with an emphasis on cloud-based solutions.

A cloud-hosted ERP solution offers a number of advantages over a traditional ERP that is installed locally, many of which are especially relevant to small businesses. A cloud-based ERP is often more flexible and able to adapt to a growing and changing business. Most of the time, startup and maintenance costs are much lower as well because they are included in the license fee.

Feature Comparison Microsoft Dynamics NAV

In order to offer a fair comparison, we have compiled a table of the most important features into ten categories: Sales, Customer Relationship Management, Accounting & Finance, Marketing, Warehouse Management, Manufacturing, Purchasing, Services & Projects, Human Resources and Usability & Productivity.

These categories encompass almost everything an SME might need to manage, develop, and evolve its

business operations. The three products analyzed have extra third party apps, developed by partners. Microsoft Dynamics NAV, NetSuite and Odoo all have a public app store. As these modules usually come at an additional cost (licence fees and / or implementation service), we only reported features that are in the standard package within our analysis. We have also included a comprehensive list of the pricing conditions to better weigh the costs / benefits for each solution.

We will finalize this document with some observations on market trends and customer satisfaction as well as provide input on a more global solution for SME’s.

Microsoft Dynamics NAV

Microsoft offers Microsoft Dynamics NAV

(formerly Navision) as part of the Microsoft Dynamics family of ERP software. The software can be hosted in the Microsoft Azure Cloud (for an additional fee). Two licenses are available: a perpetual license and a subscription license to an external service provider.


Microsoft Dynamics NAV 2018 is split into two versions: the Starter Pack, which offers basic functions in finance, professional services, and distribution; and the Extended Pack, which adds manufacturing and warehouse management features. The purchase of the Started Pack is required in order to get the Extended Pack. We’ve chosen to use the Extended Pack in Microsoft Dynamics NAV 2018 for the purposes of this comparison.


million users


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client organizations

 Net Suite

NetSuite is an integrated solution for mid- to enterprise-sized businesses. NetSuite sepa- rates its business management software into four products: NetSuite ERP for inve

ntory, supply chain, and financials; NetSuite CRM for sales and marketing; NetSuite Commerce for both web and on-site sales; and NetSuite PSA for project management. The different parts of the system can be purchased separately, which gives some flexibility to the customer.



NetSuite  also   provides   a   version of its software for multinational organizations called OneWorld, which offers the four above services with additional features for multinational companies, including managing multiple subsidiaries, multi-currencies, multi-accounting standards, and tax requirements.

In order to  make  a fair  comparison of the features of each software, we took into account the entire integrated suite of Netsuite products (ERP, CRM, Commerce, and PSA).


client organizations




vendor of ERP Cloud Software


apps in Suite Apps

Odoo Online

Odoo is an open source software that is available in three versions, two of which are local while the other is hosted in the cloud. More than 14,300 apps are available thanks to the multiple develop- ments made by Odoo S.A. and its community.


The  cloud-based  Online

Edition   of Odoo ERP offers a customized solution specifically designed to solve SME needs.

In this highly modular solution, each business function is carried out by a dedicated app. This allows growing businesses to  start with  a few apps  and to adopt more as their needs change and evolve.

For this comparison we’ve selected the cloud-hosted version, Odoo Online. The unique part of this offer is that it’s completely customizable. There are more than 30 certified apps that cover the vast majority of business cases, all of which connect to the same database on Odoo’s servers.


million users






apps in Odoo Apps

Feature Comparison


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Implementation Service

For Microsoft Dynamics, the implementation service is usually provided by a local partner. For NetSuite and Odoo Online, implementations are usually provided directly by the vendor. Odoo Enterprise implementations (the on-premise offer of Odoo) are typically performed by a local partner.

The implementation cost of Dynamics, and Netsuite is usually case by case and prices differ widely from one project to another. Odoo howver has packaged implementation offers (between $2,500 and $5,500 for a standard implementation).


Most of the offers through MS Dynamics cover one year. Netsuite usually sells multi-year contracts, with large discounts for long term contracts (~25% for 3 years). Odoo’s default offers are monthly, without commitment, and typically includes a 16% discount with a yearly contract (paying for 10 months instead of 12).

  1. In addition to the user price, Odoo Online has a monthly fee per Apps price are between $15 and $25 per month, independent of the number of users. For $280/mo, you get the scope covered by this document: Sales, CRM, Accounting, eCommerce, Inventory, Manufacturing, Purchase and Services.
  2. New versions and service upgrades must be purchased.
  3. Extra option to host on Microsoft Azure

Market Trends

The following graph was created with the Explore tool on Google Trends. The color curves show the number of Google searches for the associated keywords. This metric shows the relative consumer interest in each software platform.

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Costumer Satisfaction

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The intent of this comparison is to be as fair as possible. If you think that some important comparative information is missing, please email us at

Often SME’s will find they have a software need but are unable to implement one given the high level of overhead and complexity of the task. For growing companies, it is much more optimal to start small in a software solution and add new features little by little as the business expands and evolves. In most practical cases, a flexible and modular approach works best for SME’s as it provides the business with the necessary freedom to adapt to change quickly.

Business needs will never stop fluctuating, especially in a growing company. Traditional prac- tices for SME’s are now becoming obsolete as more powerful and dynamic solutions become available. Selecting the best option is no longer just about which best suits your business today, but also which is best for your business in the future. Planning for long term success with an easily adaptable software solution can be the key decision in the long-term develope- ment and growth of your business.






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